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Have Questions about Products or Certification?

Imagine Spirit has been training individuals just like you from all over the globe in Mediumship and the Spiritual and Psychic Arts since 2001. We were one of the first websites to do this online.
Please check your spam folder periodically for answers if you don’t see a response in the email program you used to contact us. If you don’t see a response anywhere within 24 hours, check your spam folder, or just email us at: [email protected]. For urgent ordering problems, the same applies. We will try and answer these inquires ASAP. Office hours are between 11AM and 11PM Arizona Time Zone, USA.


Carol Nicholson is your contact.

Questions Answered

Accreditation is only optional for all colleges and universities. Imagine Spirit is not an accredited school at this time. Read more about accreditation here.

1. All products including bundles that are instantly downloadable are NOT eligible for a refund.
2.  We offer a 7-Day money back guarantee on printed and shipped items,  30-Day money back guarantee for international addresses.
3. Refunds will be issued on day of printed handbooks and DVDs (if you order the printed-DVD option), receipt back to Imagine Spirit. The buyer is responsible for shipping costs and proof of shipment back. Printed handbooks and DVDs must be returned in good condition prior to actual refund issued. 
4. Sale items including printed and shipped, and bundled downloadable-only packages are not refundable. 
5. Certification is not available for refunded courses or bundles.

Just fill out the form above and select “requesting a refund” in the dropdown below your name. Please provide your order information, e.g., paid through PayPal or credit card, and the email that you used to order. After 7 calendar days, the refund offer is void. For printed items, the 7 days policy is from the day the order is received. 

Yes, it does. There are so many benefits to taking a home study course instead of having to find a training facility nearby.

Anyone with a desire to learn, spiritually grow, and become certified in their chosen area of expertise. The courses are especially valuable for those wishing to start a new career in the psychic arts or expand their existing skill sets. Achieving recognized certification is only a part of the many reasons individuals choose our powerful programs over similar courses.

We realize some people charge in the thousands for similar intuitive and Mediumship training programs. From the inception of Imagine Spirit, we have firmly believed in making our courses affordable to just about anyone without decreasing the quality of content. You will receive authentic teaching content that usually far surpasses similar training that is pricey and out of reach. Additionally, our certifications are valuable and offer credibility since our inception in 2001.

Of course, anyone that offers similar classes and training will say Yes to this. However, we at Imagine Spirit can confidently state that our courses provide the best quality, in-depth course content, and unequivocally superior learning resources than similar courses. Don’t take our word for it. Just read our Testimonials.

On the Information or Shop pages, click the purchase button and then “Add to Cart.” On the check-out page, you can choose to pay with a credit or debit card. Or, you can pay through your PayPal account. Just look for the distinctive gold PayPal button at check-out. Most credit cards accepted.

Additionally, don’t forget to check out our numerous bundled courses, which gets you 25% off each course.

At this time, no. 

Absolutely! Carol loves questions. Just email Carol at Imagine Spirit’s email address and ask your question. There are no *limits to questions asked. Please make sure your questions are direct, clear, and concise. If you speak another language, Carol realizes the English may not be perfect and works with you to obtain any clarity needed to answer your questions. Allow 24 hours for an answer.

*Note: Shorter emails are best to speed up the answer process. Please limit questions in each email to 3. You are welcome to submit additional questions at another time. Also, please do not send extensive background information. An explanation of current experiences, long-term issues, continued strange events, or stating your level of existing skills is not necessary unless the information specifically pertains to your questions. 

We do not accept credit cards over the phone for security reasons. This policy protects you, our valued customer. Some people do not like to pay on-line however, our PayPal account is in good standing, highly secure, and used universally. Our PayPal merchant credit card company is highly recognized as being completely secure.

We offer full Certification in all our courses. You will receive a printed certificate sent after your submitted quiz has been approved. When you have submitted the exam for the course, upon approval, and we’ve received payment for your certificate, you’ll be listed on our Graduates Directory and receive a special badge for your website or social media. The fee for this is $10 domestic addresses and $15 USD international addresses.

When you complete a course, email us and request the Certification Quiz. Quiz questions come right from the course. Then send the complete quiz back to us via email. If you have ordered several courses or a bundle, you can request all the quizzes at the same time and submit all completed quizzes at once to save on certificate fees. See details about fees just above.

CEU stands for Continuing Education Unit. A CEU is a unit of credit equal to ten hours of participation in an accredited program designed for professionals with certificates or licenses to practice various professions. We do not offer CEU courses at this time.

The answer is no. Unlike some on-line courses, you’re not pressured by a time limit for completing a course. Life is hectic, so you can work at your own pace. And, because you have all your files already, lessons are not drip-fed so that you have to wait for your next lesson.

We do ask, however, that you take your time to work through a course. For example, if you order the Mediumship Home Study Course and request certification in a week or two, we’ll know that you did not take time to absorb the lesson content and develop the required skills. A gentle suggestion will be sent to review the course content before certification is awarded.

At this time, printed book options are only available for the Mediumship Home Study, Pathways to Clairvoyance, and The Akashic Records courses. The other courses offer either an immediate download of the course files, or the materials DVD, which is not videos of the course.

The DVDs contain course materials only. We use a DVD rather than a CD so you will not have numerous CDs to keep track of. However, the DVDs do not contain movies of the courses.

DVDs only play on computers and USB device DVD players plugged into a computer. They do not work on TVs, stand-alone DVD players or car DVD players.

Imagine Spirit sends a second confirmation including all the courses ordered folders. If you miss this email, just let us know and we’ll send you the links for your files. These links are good forever.

If this happens, and it often does, we’ll send you another source for obtaining your files. Again, please keep your original order information archived so we can send the file links immediately without having to research the order. If you don’t have this, we’ll check it for you. We’ll need your approximate order date.

The file formats are either printed and shipped (see above) or PDFs of the written content. Much of the content is delivered in a zip file format. Many devices have an unzip function already. Check your device for this.

The Live Class Recordings and exercises are in an MP3 format which will download and play on any device. You must have a media player for these. FYI. The materials DVDs will only run on a computer and are not a movie of the course.

If you have an iPad (Apple), you may have to install an add-on on your device to open zip files or play MP3s. However, iPads usually have this ability already.

Carol is no longer teaching classes by phone. She is busy creating new on-line courses which will be available soon. Sign up for our email so you will be notified of new course listings. Plus, you’ll get a great free gift!

At this time, no. The reasons are the same as above. After thirty years of doing professional readings and Mediumship sittings, Carol’s concentrating on creating great new courses and fulfilling her passion as a Spiritual Teacher.


Important to Read Legal Stuff


If you have doubts as to whether any class or program might cause you any kind of emotional or physical pain or emotional discomfort, we suggest that you do not purchase a home study course.


We are not accountable for any legal action initiated against you if you teach or use our techniques with others. We are not accountable for any outcomes as a result of taking this course. We are not responsible for any student’s business or consultations provided to their clients.

Any legal action taken against a student for any of our products or services is strictly the responsibility of the student or graduate of one of our programs or classes, and not Imagine Spirit or Carol Nicholson.

All teaching is done in the light of Spirit.

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