Purchase Policies – Refund Policy Read All
We Accept Payments through PayPal, a Debit or Credit Card, and Stripe.
eCheck payments are not accepted.
Thank you for shopping at Imagine Spirit.
→You agree that by purchasing a course from Imagine Spirit on an installment payment plan, installments will be automatically billed.
Hard Copy of Product(s) Is Lost In Mail
→Make sure you type in your entire address correctly. Try not to abbreviate important details or leave out an apartment or unit number.
→If an address is incorrect, we’ll need to recharge for any applicable shipping of a course gets lost.
You Are Ordering for Someone Else and Paying with Your Own Credit Card or through PayPal
→Please alert us if you are ordering a course for someone else and give us their name. This can be done when you receive the personalized email confirmation from Imagine Spirit. This helps for certification purposes later on.
Computer Crashes and Loss of Digital Products Purchased
→The unthinkable happens. You purchased a digital product and you somehow lost the files files or, your computer crashes.
→We will replace any files lost at any time. Please contact us if you’ve lost your files for any reason. However, we do require an approximate date of purchase. Email: [email protected]
Courses Return and Refund Policy
1. Products that are instantly downloadable are NOT eligible for a refund.
2. We offer a 7-Day money back guarantee on printed and shipped items. Refunds will be issued on day of printed handbooks and DVDs receipt back to Imagine Spirit. The buyer is responsible for shipping costs. Printed handbooks and DVDs must be returned in good condition prior to actual refund issued.
3. Sale items including printed and shipped, and bundled download-only packages are not refundable.
4. Certification is not available for refunded courses or bundles.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]