We Accept Payments via PayPal, a Debit or Credit Card, and Stripe.
- Products that are instantly downloadable are referred to as digital products.
- Digital products or bundles are non-refundable.
- Seven day money back guarantee on printed and shipped items.
- International orders are eligible for a 30-day money back guarantee. Address for Imagine Spirit will be sent after the refund request.
- Refunds will be issued on day printed handbooks and DVDs are received back to Imagine Spirit. The buyer is responsible for shipping costs and proof of shipment. Printed handbooks and DVDs must be returned in good condition prior to actual refund issued.
- Bundled downloads are not refundable.
- Sale items including printed and shipped are not refundable.
- Certification is not available for refunded courses or bundles.
- We reserve the right to change our prices at any time.
- Our refund policies are subject to change.
If you have any questions about our Returns and Refunds Policy, please contact us:
Hard Copy of Products Lost In Mail
Make sure you type in your entire address correctly. Try not to abbreviate important details or leave out an apartment or unit number.
If an address is incorrect, we’ll need to recharge for any replacement shipping of a course gets lost due to an incorrect address supplied.
You Are Ordering for Someone Else
Please alert us if you are ordering a course for someone else and give us their name. This can be done when you receive the personalized email confirmation from Imagine Spirit. This helps for certification purposes later on.
Computer Crashes and Loss of Digital Files
The unthinkable happens. You purchased a digital product and you somehow lost the files files or, your computer crashes.
We will replace any files lost at any time. Please contact us if you’ve lost your files for any reason. However, we do require an approximate date of purchase.