Once a product is purchased, there is no refund. We stand by the quality and effectiveness of our courses.
YOU CAN SEND US YOUR PAYMENT! We have put a new policy in place. If you cannot pay via a credit card, we do accept money orders or cashier checks. Call us or send us an email (1.480.747.0811) that you are registering for a class and are sending the payment so we can acknowledge your payment or reserve a spot for you in a class.
Classes may be rescheduled if less than 3 people register. All monies paid to Imagine Spirit by a student signing up will be immediately reimbursed with no % penalties. If Imagine Spirit cancels a class, all monies paid to Imagine Spirit by a student who has registered will be immediately reimbursed with no % penalties. If class dates are delayed or changed but still being held, the student has the option to stay registered or receive their money back in full.
You can miss two classes and listen to the recording to make it up. However, if you wish to become certified, more than two classes missed will exempt you from certification. There are hardship cases and this will be judged on a case by case basic. If you do not wish certification, you can miss more than 2 classes.
If you have registered for a class or program and then change your mind, you have a couple of options.
There are NO refunds for any workshops or weekend intensives once paid for unless Imagine Spirit cancels the Intensive or Workshop. Our disclaimer covers any courses, services, or offers on this web site and by Carol Nicholson, PhD., CPP, CPM, CHT. We have the right to determine if a student is ready for a class. If we decide the class is not right for them, we can refuse registration. This includes any retaking of classes.
The unthinkable happens. You purchased a digital product and now you have lost the PDF files. Our policy on this is that if you lose the data within 18 months of purchase, we will replace your product for free. After 18 months, there is a $50 replacement fee which we will invoice you for to obtain your files.